Customer Service Jobs: Improve Your Skills

We’ve talked about whether customer service is a thing of the past – now let’s talk about ways we can improve our own customer service job skills. Statistics say that 68% of customers stop patronizing a company because of perceived poor service. That number is incredibly high, especially considering consumers are being far more […]

Catherine Palmiere
June 14, 2010
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Customer Service, Customer Service Tips

Is Customer Service a Thing of the Past?

Customer Service Trainer and Career Coach Catherine Palmiere is focused on reviving customer service as a way to help businesses outshine their competition. Over the next few weeks, Catherine will give you valuable pointers on improving your customer service skills through this blog. The economy is bad and companies are losing money left and right. […]