The way job interviews were conducted even five years ago, let alone twenty, is a lot different today. The demand for finding talented candidates is getting more and more difficult. Companies are turning more to internal hiring managers and staffing recruiters for help. The roles of recruiters are constantly changing and technology has aided in […]
It is hard to believe that despite unemployment being 9.1 percent finding talent and qualified candidates to fill positions is not easy. I experience this very issue in my staffing firm. We have multiple job orders, yet finding the right candidates is a daunting experience. Why is this? Several reasons. First, companies have unreasonable expectations […]
Employment Update This information is important for all employers to know. Effective April 9th 2011 Section 195.1 of the Labor Law, requires all employers, other than government agencies, to give employees at the time of hire (before work is performed) and on or before February 1 of each year, notice to the following: the employee’s […]
We’ve talked about whether customer service is a thing of the past – now let’s talk about ways we can improve our own customer service job skills. Statistics say that 68% of customers stop patronizing a company because of perceived poor service. That number is incredibly high, especially considering consumers are being far more […]
Customer Service Trainer and Career Coach Catherine Palmiere is focused on reviving customer service as a way to help businesses outshine their competition. Over the next few weeks, Catherine will give you valuable pointers on improving your customer service skills through this blog. The economy is bad and companies are losing money left and right. […]
We are headed into what is usually a great time to change careers – February. But this year is obviously a different story. There are more and more candidates and fewer and fewer positions. For many, finding a job has become their job. And it’s not easy for companies or HR Departments either – loaded […]
New Year’s Resolution – 4 Factors to Hire and Build a Bold Team Despite the Recession Yes, we’re in a recession. And while we are all forced to rethink our upcoming budgets and give some serious thought toward immediate cost cutting, one area worth keeping vibrant and fully funded, believe it or not, is new […]